Palm Cove Society

Compatibility is a factor that shouldn’t be underestimated in any relationship, especially the one between a not-for-profit organisation and its accountancy firm.

As Watson Buckle provides a broad range of services to third-sector organisations of all types, the team understands that their goals are driven by the desire to further social, environmental or cultural objectives rather than by maximising profit.

This approach is appreciated by Gerard Stocks, operations director at the Palm Cove Society, which provides supported accommodation for single homeless refugees, eligible destitute asylum seekers and unaccompanied asylum seeker children leaving care.

“The team at Watson Buckle is sympathetic towards what we do,” explains Mr Stocks. “They agree with the cause and empathise, which is nice and a good thing. Watson Buckle understands we are a not-for-profit organisation and is onside.”

Since Watson Buckle was recommended to the social enterprise by someone in its accounts department who had previously worked at the firm, the accountants have taken care of the annual audit and tax returns.

“Watson Buckle puts everything together and ensures everything is done properly,” says Mr Stocks. “They also recommend improvements that can be made to enable things to run more smoothly.

“I have always found them to be very contactable – they are always there when I call or ring straight back. The team is also very flexible when we are trying to arrange a time for the annual audit.”

In fact, he would be happy to recommend the “very efficient” team at Watson Buckle, who “seem to empathise with us and say what great work we are doing”.

“It’s a nice company to deal with, and nice people who are not in their ivory tower with a calculator. They are interested in us and what we do.”